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WaterfallDialog choiceprompt working in emulator but not working in directline webchannel in Bot framework v4

I have recently migrated my project from bot framework v3 to bot V4.
I have FeedbackDialog file in this i have implemented waterfallsteps, choiceprompts.
Everything and the flow is working correctly in Emulator.
But it is not working properly means the flow is not working fine in Webchannel
Please provide the solution to this problem.
Here is my code.
public FeedbackDialog() : base(nameof(FeedbackDialog))
{
AddDialog(new ChoicePrompt("ShowChoicePrompt") { Style = ListStyle.HeroCard });
AddDialog(new ChoicePrompt(nameof(ConfirmPrompt)));
AddDialog(new WaterfallDialog(nameof(WaterfallDialog), new WaterfallStep[]
{
StartAsync,
MessageReceivedAsync,
ResumeAfterPositiveFeedbackSelectionClarification
}));
InitialDialogId = nameof(WaterfallDialog);
}
public async Task<DialogTurnResult> StartAsync(WaterfallStepContext stepContext, CancellationToken cancellationToken)
{
var reply = ((Activity)stepContext.Context.Activity).CreateReply(BotConstants.feedbackRequestText);
reply.SuggestedActions = new SuggestedActions()
{
Actions = new List<CardAction>()
{
new CardAction(){ Title = "👍", Type=ActionTypes.PostBack, Value=BotConstants.positiveFeedbackValue },
new CardAction(){ Title = "👎", Type=ActionTypes.PostBack, Value=BotConstants.negativeFeedbackValue }
}
};
await stepContext.Context.SendActivityAsync(reply, cancellationToken);
return new DialogTurnResult(DialogTurnStatus.Waiting);
// return await stepContext.PromptAsync(nameof(ConfirmPrompt), promptOptions, cancellationToken);
}
public async Task<DialogTurnResult> MessageReceivedAsync(WaterfallStepContext stepContext, CancellationToken cancellationToken)
{
var data=stepContext.Result;
var res = stepContext.Result;
// string res= Convert.ToString(data.GetType().GetProperty("Synonym").GetValue(data, null));
var feedbackDetails = (FeedbackData)stepContext.Options;
var userFeedback =Convert.ToString(res);
// var userFeedback = feedbackDetails.userFeedback;
string userQuestion = feedbackDetails.userQuestion;
string intent = feedbackDetails.intent;
int Id = feedbackDetails.Id;
if (userFeedback.Contains(BotConstants.positiveFeedbackValue) || userFeedback.Contains(BotConstants.negativeFeedbackValue))
{
// create telemetry client to post to Application Insights
TelemetryClient telemetry = new TelemetryClient();
telemetry.InstrumentationKey = Configuration.CDPOSConfigurationManager.GetAppSetting("InstrumentationKey");
RequestRepository requestRepository = new RequestRepository();
if (userFeedback.Contains(BotConstants.positiveFeedbackValue))
{
// post feedback to App Insights
var properties = new Dictionary<string, string>
{
{"Question", userQuestion },
{"LuisIntent", intent },
{"Vote", "Yes" }
// add properties relevant to your bot
};
telemetry.TrackEvent("Yes-Vote", properties);
var chatFeedback = true;
//requestRepository.AddChatbotEntryToDB(userQuestion, intent, chatFeedback);
requestRepository.updateChatFeedbackStatus(Id, chatFeedback);
var options = BotConstants.positiveFeedbackOption;
var descriptions = BotConstants.positiveFeedbackOptionDesc;
Activity textPrompt = stepContext.Context.Activity.CreateReply(BotConstants.positiveFeedbackResponse);
List<Microsoft.Bot.Builder.Dialogs.Choices.Choice> choices = new List<Microsoft.Bot.Builder.Dialogs.Choices.Choice>()
{
new Microsoft.Bot.Builder.Dialogs.Choices.Choice { Value = BotConstants.YeshaveAnotherQuestionOption, Synonyms = new List<string> { "Yes" } },
new Microsoft.Bot.Builder.Dialogs.Choices.Choice { Value = BotConstants.NothankyouOption, Synonyms = new List<string> { "No" }}
};
try
{
await stepContext.PromptAsync("ShowChoicePrompt", new PromptOptions {Prompt= MessageFactory.Text(BotConstants.positiveFeedbackResponse), Choices= choices }, cancellationToken);
return new DialogTurnResult(DialogTurnStatus.Waiting);
}
catch (Exception ex)
{
await stepContext.PromptAsync("ShowChoicePrompt", new PromptOptions { Prompt = MessageFactory.Text(BotConstants.positiveFeedbackResponse), Choices = choices }, cancellationToken);
return new DialogTurnResult(DialogTurnStatus.Waiting);
}
}
else if (userFeedback.Contains(BotConstants.negativeFeedbackValue))
{
var properties = new Dictionary<string, string>
{
{"Question", userQuestion },
{"LuisIntent", intent },
{"Vote", "Yes" }
// add properties relevant to your bot
};
telemetry.TrackEvent("No-Vote", properties);
var chatFeedback = false;
//requestRepository.AddChatbotEntryToDB(userQuestion, intent, chatFeedback);
requestRepository.updateChatFeedbackStatus(Id, chatFeedback);
await stepContext.Context.SendActivityAsync(BotConstants.negativeFeedbackResponse);
await stepContext.Context.SendActivityAsync(BotConstants.logTicketResponse);
var options = BotConstants.negativeFeedbackOption;
var descriptions = BotConstants.negativeFeedbackDesc;
List<Microsoft.Bot.Builder.Dialogs.Choices.Choice> NegativeChoices = new List<Microsoft.Bot.Builder.Dialogs.Choices.Choice>()
{
new Microsoft.Bot.Builder.Dialogs.Choices.Choice { Value = BotConstants.logTicket, Synonyms = new List<string> { BotConstants.logTicketOption } },
new Microsoft.Bot.Builder.Dialogs.Choices.Choice { Value = BotConstants.rephraseQuestionOption, Synonyms = new List<string> { BotConstants.rephraseQuestionOption }}
};
try
{
await stepContext.PromptAsync("ShowChoicePrompt", new PromptOptions { Prompt = MessageFactory.Text(BotConstants.positiveFeedbackResponse), Choices = NegativeChoices }, cancellationToken);
return new DialogTurnResult(DialogTurnStatus.Waiting);
}
catch (Exception ex)
{
await stepContext.PromptAsync("ShowChoicePrompt", new PromptOptions { Prompt = MessageFactory.Text(BotConstants.question), Choices = NegativeChoices }, cancellationToken);
return new DialogTurnResult(DialogTurnStatus.Waiting);
}
}
}
else
{
return await stepContext.BeginDialogAsync(nameof(RootDialog), null, cancellationToken);
// no feedback, return to main dialog
// return await stepContext.EndDialogAsync(userFeedback, cancellationToken);
//return stepContext.BeginDialogAsync(userFeedback, cancellationToken);
}
return await stepContext.EndDialogAsync(userFeedback, cancellationToken);
}
private async Task<DialogTurnResult> ResumeAfterPositiveFeedbackSelectionClarification(WaterfallStepContext stepContext, CancellationToken cancellationToken)
{
var data = stepContext.Result;
if (stepContext.Result != null)
{
string selection = Convert.ToString(data.GetType().GetProperty("Synonym").GetValue(data, null));
// var selection = stepContext.Result;
if (selection == BotConstants.YeshaveAnotherQuestionOption || selection == BotConstants.haveAnotherQuestionOption || selection == BotConstants.rephraseQuestionOption)
{
await stepContext.Context.SendActivityAsync(BotConstants.askAnotherQuestion);
}
else
{
await stepContext.Context.SendActivityAsync(BotConstants.logaTicketResponse);
}
}
return await stepContext.EndDialogAsync(null, cancellationToken);
}
public static void Register(HttpConfiguration config)
{
var builder = new ContainerBuilder();
// builder.RegisterApiControllers(Assembly.GetExecutingAssembly());
builder.RegisterType<MessagesController>().InstancePerRequest();
// The ConfigurationCredentialProvider will retrieve the MicrosoftAppId and
// MicrosoftAppPassword from Web.config
builder.RegisterType<ConfigurationCredentialProvider>().As<ICredentialProvider>().SingleInstance();
// Create the Bot Framework Adapter with error handling enabled.
builder.RegisterType<AdapterWithErrorHandler>().As<IBotFrameworkHttpAdapter>().SingleInstance();
// The Memory Storage used here is for local bot debugging only. When the bot
// is restarted, everything stored in memory will be gone.
IStorage dataStore = new MemoryStorage();
// Create Conversation State object.
// The Conversation State object is where we persist anything at the conversation-scope.
var conversationState = new ConversationState(dataStore);
builder.RegisterInstance(conversationState).As<ConversationState>().SingleInstance();
// Register the main dialog, which is injected into the DialogBot class
builder.RegisterType<RootDialog>().SingleInstance();
// Register the DialogBot with RootDialog as the IBot interface
builder.RegisterType<DialogBot<RootDialog>>().As<IBot>();
var container = builder.Build();
var resolver = new AutofacWebApiDependencyResolver(container);
config.DependencyResolver = resolver;
}

When a bot only works when it's running locally, memory storage is very often the issue. When a bot is deployed to an app service, there may be multiple instances of the service running simultaneously to provide high availability, and each instance will have its own memory. Like all REST API's, your bot needs to not rely on memory for the state it accesses across multiple turns. You need external storage so that all instances of the service have access to the same data, and so the data isn't lost when the service restarts. Please refer to the documentation for more information.

Issue with more than one LUIS Dialog and its entities

I'm try to create a bot with multiple Luis intents, it means multiple dialogs naturally. I've installed the default CoreBot template (Downloaded from Azure). After setting intents and entities;
created second dialog which name is 'WeatherDialog',
created "WeatherDetails" which consists of getter and setter for my LUIS weather entities,
implemented some of code for accessing to entities' results to partial class which is already in the project for BookingDialog.
Then in the MainDialog, I tried to AddDialog.
MainDialog:
// Copyright (c) Microsoft Corporation. All rights reserved.
// Licensed under the MIT License.
using System;
using System.Collections.Generic;
using System.Linq;
using System.Threading;
using System.Threading.Tasks;
using Microsoft.Bot.Builder;
using Microsoft.Bot.Builder.Dialogs;
using Microsoft.Bot.Schema;
using Microsoft.Extensions.Logging;
using Microsoft.Recognizers.Text.DataTypes.TimexExpression;
using CoreBot;
namespace Microsoft.BotBuilderSamples.Dialogs
{
public class MainDialog : ComponentDialog
{
private readonly FlightBookingRecognizer _luisRecognizer;
protected readonly ILogger Logger;
// Dependency injection uses this constructor to instantiate MainDialog
public MainDialog(FlightBookingRecognizer luisRecognizer, BookingDialog bookingDialog, CoreBot.Dialogs.WeatherDialog weatherDialog, ILogger<MainDialog> logger)
: base(nameof(MainDialog))
{
_luisRecognizer = luisRecognizer;
Logger = logger;
AddDialog(new TextPrompt(nameof(TextPrompt)));
AddDialog(bookingDialog);
AddDialog(weatherDialog);
AddDialog(new WaterfallDialog(nameof(WaterfallDialog), new WaterfallStep[]
{
IntroStepAsync,
ActStepAsync,
FinalStepAsync,
}));
// The initial child Dialog to run.
InitialDialogId = nameof(WaterfallDialog);
}
private async Task<DialogTurnResult> IntroStepAsync(WaterfallStepContext stepContext, CancellationToken cancellationToken)
{
if (!_luisRecognizer.IsConfigured)
{
await stepContext.Context.SendActivityAsync(
MessageFactory.Text("NOTE: LUIS is not configured. To enable all capabilities, add 'LuisAppId', 'LuisAPIKey' and 'LuisAPIHostName' to the appsettings.json file.", inputHint: InputHints.IgnoringInput), cancellationToken);
return await stepContext.NextAsync(null, cancellationToken);
}
// Use the text provided in FinalStepAsync or the default if it is the first time.
var messageText = stepContext.Options?.ToString() ?? "How can I help you?";
var promptMessage = MessageFactory.Text(messageText, messageText, InputHints.ExpectingInput);
return await stepContext.PromptAsync(nameof(TextPrompt), new PromptOptions { Prompt = promptMessage }, cancellationToken);
}
private async Task<DialogTurnResult> ActStepAsync(WaterfallStepContext stepContext, CancellationToken cancellationToken)
{
if (!_luisRecognizer.IsConfigured)
{
// LUIS is not configured, we just run the BookingDialog path with an empty BookingDetailsInstance.
return await stepContext.BeginDialogAsync(nameof(BookingDialog), new BookingDetails(), cancellationToken);
}
// Call LUIS and gather any potential booking details. (Note the TurnContext has the response to the prompt.)
var luisResult = await _luisRecognizer.RecognizeAsync<CoreBot.WeatherModel>(stepContext.Context, cancellationToken);
switch (luisResult.TopIntent().intent)
{
case CoreBot.WeatherModel.Intent.BookFlight:
//await ShowWarningForUnsupportedCities(stepContext.Context, luisResult, cancellationToken);
Console.WriteLine("This is bookflight");
// Initialize BookingDetails with any entities we may have found in the response.
var bookingDetails = new BookingDetails()
{
// Get destination and origin from the composite entities arrays.
Destination = luisResult.ToEntities.Airport,
Origin = luisResult.FromEntities.Airport,
TravelDate = luisResult.TravelDate,
};
// Run the BookingDialog giving it whatever details we have from the LUIS call, it will fill out the remainder.
return await stepContext.BeginDialogAsync(nameof(BookingDialog), bookingDetails, cancellationToken);
case CoreBot.WeatherModel.Intent.GetWeather:
Console.WriteLine("This is getweather");
var weatherDetails = new CoreBot.WeatherDetails()
{
Location = luisResult.Location,
TravelDate = luisResult.TravelDate,
};
return await stepContext.BeginDialogAsync(nameof(CoreBot.Dialogs.WeatherDialog), weatherDetails, cancellationToken);
default:
// Catch all for unhandled intents
var didntUnderstandMessageText = $"Sorry, I didn't get that. Please try asking in a different way (intent was {luisResult.TopIntent().intent})";
var didntUnderstandMessage = MessageFactory.Text(didntUnderstandMessageText, didntUnderstandMessageText, InputHints.IgnoringInput);
await stepContext.Context.SendActivityAsync(didntUnderstandMessage, cancellationToken);
break;
}
return await stepContext.NextAsync(null, cancellationToken);
}
// Shows a warning if the requested From or To cities are recognized as entities but they are not in the Airport entity list.
// In some cases LUIS will recognize the From and To composite entities as a valid cities but the From and To Airport values
// will be empty if those entity values can't be mapped to a canonical item in the Airport.
private static async Task ShowWarningForUnsupportedCities(ITurnContext context, FlightBooking luisResult, CancellationToken cancellationToken)
{
var unsupportedCities = new List<string>();
var fromEntities = luisResult.FromEntities;
if (!string.IsNullOrEmpty(fromEntities.From) && string.IsNullOrEmpty(fromEntities.Airport))
{
unsupportedCities.Add(fromEntities.From);
}
var toEntities = luisResult.ToEntities;
if (!string.IsNullOrEmpty(toEntities.To) && string.IsNullOrEmpty(toEntities.Airport))
{
unsupportedCities.Add(toEntities.To);
}
if (unsupportedCities.Any())
{
var messageText = $"Sorry but the following airports are not supported: {string.Join(',', unsupportedCities)}";
var message = MessageFactory.Text(messageText, messageText, InputHints.IgnoringInput);
await context.SendActivityAsync(message, cancellationToken);
}
}
private async Task<DialogTurnResult> FinalStepAsync(WaterfallStepContext stepContext, CancellationToken cancellationToken)
{
// If the child dialog ("BookingDialog") was cancelled, the user failed to confirm or if the intent wasn't BookFlight
// the Result here will be null.
if (stepContext.Result is BookingDetails result)
{
// Now we have all the booking details call the booking service.
// If the call to the booking service was successful tell the user.
var timeProperty = new TimexProperty(result.TravelDate);
var travelDateMsg = timeProperty.ToNaturalLanguage(DateTime.Now);
var messageText = $"I have you booked to {result.Destination} from {result.Origin} on {travelDateMsg}";
var message = MessageFactory.Text(messageText, messageText, InputHints.IgnoringInput);
await stepContext.Context.SendActivityAsync(message, cancellationToken);
}
else if (stepContext.Result is CoreBot.WeatherDetails sonuc)
{
var timeProperty = new TimexProperty(sonuc.TravelDate);
var weatherDateMsg = timeProperty.ToNaturalLanguage(DateTime.Now);
var messageText = $"Thats your weather result for {weatherDateMsg} at {sonuc.Location}: 00 F";
var message = MessageFactory.Text(messageText, messageText, InputHints.IgnoringInput);
await stepContext.Context.SendActivityAsync(message, cancellationToken);
}
// Restart the main dialog with a different message the second time around
var promptMessage = "What else can I do for you?";
return await stepContext.ReplaceDialogAsync(InitialDialogId, promptMessage, cancellationToken);
}
}
}
And also my WeatherDialog:
using System.Threading;
using System.Threading.Tasks;
using Microsoft.Bot.Builder;
using Microsoft.Bot.Builder.Dialogs;
using Microsoft.Bot.Schema;
using Microsoft.BotBuilderSamples.Dialogs;
using Microsoft.Recognizers.Text.DataTypes.TimexExpression;
namespace CoreBot.Dialogs
{
public class WeatherDialog : CancelAndHelpDialog
{
private const string DestinationStepMsgText = "Type the location.";
public WeatherDialog()
: base(nameof(WeatherDialog))
{
AddDialog(new TextPrompt(nameof(TextPrompt)));
AddDialog(new ConfirmPrompt(nameof(ConfirmPrompt)));
AddDialog(new DateResolverDialog());
AddDialog(new WaterfallDialog(nameof(WaterfallDialog), new WaterfallStep[]
{
LocationStepAsync,
TravelDateStepAsync,
ConfirmStepAsync,
FinalStepAsync,
}));
// The initial child Dialog to run.
InitialDialogId = nameof(WaterfallDialog);
}
private async Task<DialogTurnResult> LocationStepAsync(WaterfallStepContext stepContext, CancellationToken cancellationToken)
{
var weatherDetails = (WeatherDetails)stepContext.Options;
if (weatherDetails.Location == null)
{
var promptMessage = MessageFactory.Text(DestinationStepMsgText, DestinationStepMsgText, InputHints.ExpectingInput);
return await stepContext.PromptAsync(nameof(TextPrompt), new PromptOptions { Prompt = promptMessage }, cancellationToken);
}
return await stepContext.NextAsync(weatherDetails.Location, cancellationToken);
}
private async Task<DialogTurnResult> TravelDateStepAsync(WaterfallStepContext stepContext, CancellationToken cancellationToken)
{
var weatherDetails = (WeatherDetails)stepContext.Options;
weatherDetails.Location = (string)stepContext.Result;
if (weatherDetails.TravelDate == null || IsAmbiguous(weatherDetails.TravelDate))
{
return await stepContext.BeginDialogAsync(nameof(DateResolverDialog), weatherDetails.TravelDate, cancellationToken);
}
return await stepContext.NextAsync(weatherDetails.TravelDate, cancellationToken);
}
private async Task<DialogTurnResult> ConfirmStepAsync(WaterfallStepContext stepContext, CancellationToken cancellationToken)
{
var weatherDetails = (WeatherDetails)stepContext.Options;
weatherDetails.TravelDate = (string)stepContext.Result;
var messageText = $"You want to know weather status at {weatherDetails.Location} for {weatherDetails.TravelDate}. Is this correct?";
var promptMessage = MessageFactory.Text(messageText, messageText, InputHints.ExpectingInput);
return await stepContext.PromptAsync(nameof(ConfirmPrompt), new PromptOptions { Prompt = promptMessage }, cancellationToken);
}
private async Task<DialogTurnResult> FinalStepAsync(WaterfallStepContext stepContext, CancellationToken cancellationToken)
{
if ((bool)stepContext.Result)
{
var weatherDetails = (WeatherDetails)stepContext.Options;
return await stepContext.EndDialogAsync(weatherDetails, cancellationToken);
}
return await stepContext.EndDialogAsync(null, cancellationToken);
}
private static bool IsAmbiguous(string timex)
{
var timexProperty = new TimexProperty(timex);
return !timexProperty.Types.Contains(Constants.TimexTypes.Definite);
}
}
}
After I build the code from Visual Studio then start conversation from Bot Framework Emulator.
And the following dialog goes like this:
How is the weather today?
+The bot encounted an error or bug. -> Failed
+To continue to run this bot, please fix the bot source code.
How is the weather today at Los Angeles?
-> Successful
How is the weather at Los Angeles?
+The bot encounted an error or bug. -> Failed
+To continue to run this bot, please fix the bot source code.
book me flight
-> Successful
How is the weather tomorrow at Tokyo?
-> Successful ............
Briefly, when running the bookingDialog with missing parameters (entities), bot asks the missing parameter. However, when I run the weatherDialog with missing parameters conversation overs with error.
When I look the LUIS trace in Bot Framework Emulator, intent and entity recognized successfully.
As you can see, bookingDialog works like a charm but my dialog doesn't work. Can you please help me? What am I missing?

bot frame work chatbot.Bot encounters bug

A bot doesn't go to origin!=null. I have tried taking origin as a separate step, still the same bug occurs.
using System;
using System.Collections.Generic;
using System.IO;
using System.Linq;
using System.Threading;
using System.Threading.Tasks;
using Microsoft.Bot.Builder;
using Microsoft.Bot.Builder.Dialogs;
using Microsoft.Bot.Schema;
using Microsoft.Extensions.Logging;
using Microsoft.Recognizers.Text.DataTypes.TimexExpression;
using Newtonsoft.Json;
namespace Microsoft.BotBuilderSamples.Dialogs
{
public class MainDialog : ComponentDialog
{
private readonly FlightBookingRecognizer _luisRecognizer;
protected readonly ILogger Logger;
// Dependency injection uses this constructor to instantiate MainDialog
public MainDialog(FlightBookingRecognizer luisRecognizer, BookingDialog bookingDialog, ILogger<MainDialog> logger)
: base(nameof(MainDialog))
{
_luisRecognizer = luisRecognizer;
Logger = logger;
AddDialog(new TextPrompt(nameof(TextPrompt)));
AddDialog(bookingDialog);
AddDialog(new WaterfallDialog(nameof(WaterfallDialog), new WaterfallStep[]
{
IntroStepAsync,
ActStepAsync,
OriginStepAsync,
OriginConfirmAsync,
FinalStepAsync,
}));
// The initial child Dialog to run.
InitialDialogId = nameof(WaterfallDialog);
}
private const string DestinationStepMsgText = "Where would you like to travel to?";
private const string OriginStepMsgText = "Where are you traveling from?";
private async Task<DialogTurnResult> IntroStepAsync(WaterfallStepContext stepContext, CancellationToken cancellationToken)
{
if (!_luisRecognizer.IsConfigured)
{
await stepContext.Context.SendActivityAsync(
MessageFactory.Text("NOTE: LUIS is not configured. To enable all capabilities, add 'LuisAppId', 'LuisAPIKey' and 'LuisAPIHostName' to the appsettings.json file.", inputHint: InputHints.IgnoringInput), cancellationToken);
return await stepContext.NextAsync(null, cancellationToken);
}
// Use the text provided in FinalStepAsync or the default if it is the first time.
var messageText = stepContext.Options?.ToString() ?? "What can I help you with today?\nSay something like \"Book a flight from Paris to Berlin on March 22, 2020\"";
var promptMessage = MessageFactory.Text(messageText, messageText, InputHints.ExpectingInput);
return await stepContext.PromptAsync(nameof(TextPrompt), new PromptOptions { Prompt = promptMessage }, cancellationToken);
}
private async Task<DialogTurnResult> ActStepAsync(WaterfallStepContext stepContext, CancellationToken cancellationToken)
{
if (!_luisRecognizer.IsConfigured)
{
// LUIS is not configured, we just run the BookingDialog path with an empty BookingDetailsInstance.
return await stepContext.BeginDialogAsync(nameof(BookingDialog), new BookingDetails(), cancellationToken);
}
// Call LUIS and gather any potential booking details. (Note the TurnContext has the response to the prompt.)
var luisResult = await _luisRecognizer.RecognizeAsync<FlightBooking>(stepContext.Context, cancellationToken);
switch (luisResult.TopIntent().intent)
{
//case FlightBooking.Intent.BookFlight:
// await ShowWarningForUnsupportedCities(stepContext.Context, luisResult, cancellationToken);
// // Initialize BookingDetails with any entities we may have found in the response.
// //var bookingDetails = new BookingDetails()
// //{
// // // Get destination and origin from the composite entities arrays.
// // Destination = luisResult.ToEntities.Airport,
// // Origin = luisResult.FromEntities.Airport,
// // TravelDate = luisResult.TravelDate,
// //};
// return await stepContext.BeginDialogAsync(nameof(BookingDialog), bookingDetails, cancellationToken);
case FlightBooking.Intent.TravellerDeatail:
//await ShowWarningForUnsupportedCities(stepContext.Context, luisResult, cancellationToken);
// Initialize BookingDetails with any entities we may have found in the response.
var bookingDetails = new BookingDetails()
{
// Get destination and origin from the composite entities arrays.
Destination = luisResult.DestinationEntities.Destination,
Origin = luisResult.OriginEntities.Origin,
TravelDate = luisResult.TravelDate,
};
if (bookingDetails.Destination == null)
{
var messageText1 = stepContext.Options?.ToString() ?? DestinationStepMsgText;
var promptMessage1 = MessageFactory.Text(messageText1, messageText1, InputHints.ExpectingInput);
await stepContext.PromptAsync(nameof(TextPrompt), new PromptOptions { Prompt = promptMessage1 }, cancellationToken);
var promptMessage3 = "";
return await stepContext.ReplaceDialogAsync(InitialDialogId, promptMessage3, cancellationToken);
}
if (bookingDetails.Destination != null)
{
string[] SplitDest;
string combined = "";
string collection = "";
string PreDest = bookingDetails.Destination;
string ConDest = bookingDetails.ConDestination;
try
{
if (PreDest.Length != 3)
{
var keyword = PreDest;
string[] strCity = File.ReadAllText(#"D:\Ravvise project\Attarbot2-src\AdditionalIN\Airports.txt").Split('$');
foreach (string str in strCity)
{
if (str.IndexOf(keyword, StringComparison.CurrentCultureIgnoreCase) >= 0)
{
combined += str + '$';
}
}
}
SplitDest = combined.Split("$");
foreach (var prepoll in SplitDest)
{
if (SplitDest.Length == 1)
{
ConDest = SplitDest[0];
ConDest = SplitDest[0].Split("[")[1].Replace("]", "");
}
else if (SplitDest.Length > 1)
{
string DestBody = File.ReadAllText(#"D:\Ravvise project\Attarbot2-src\AdditionalIN\DestBody.txt");
string strTemp = "";
collection = "";
foreach (string city in SplitDest)
{
if (city != "")
{
ConDest = city.Split("[")[1].Replace("]", "");
strTemp = DestBody.Replace("{ZZZ}", city);
strTemp = strTemp.Replace("{YYY}", ConDest);
collection += strTemp;
}
}
collection = collection.TrimEnd(',');
string DestTemplate = File.ReadAllText(#"D:\Ravvise project\Attarbot2-src\AdditionalIN\DestTemplate.txt");
DestTemplate = DestTemplate.Replace("{XXX}", collection);
var cardAttachment = new Attachment()
{
ContentType = "application/vnd.microsoft.card.adaptive",
Content = JsonConvert.DeserializeObject(DestTemplate.ToString()),
};
var opts = new PromptOptions
{
Prompt = new Activity
{
Attachments = new List<Attachment>() { cardAttachment },
Type = ActivityTypes.Message,
Text = "Kindly select any Combinations from below.", // You can comment this out if you don't want to display any text. Still works.
}
};
// Display a Text Prompt and wait for input
return await stepContext.PromptAsync(nameof(TextPrompt), opts);
}
}
}
catch (Exception ex) { }
return await stepContext.ContinueDialogAsync();
}
if (bookingDetails.Origin == null)
{
var messageText1 = stepContext.Options?.ToString() ?? "Wow 😍😍😍😍😍😍😍😍" + bookingDetails.Destination + " is a great place to explore.Kindly tell your Origin.";
var promptMessage1 = MessageFactory.Text(messageText1, messageText1, InputHints.ExpectingInput);
await stepContext.PromptAsync(nameof(TextPrompt), new PromptOptions { Prompt = promptMessage1 }, cancellationToken);
var promptMessage3 = "";
return await stepContext.ReplaceDialogAsync(InitialDialogId, promptMessage3, cancellationToken);
}
var promptMessage5 = "";
return await stepContext.ReplaceDialogAsync(InitialDialogId, promptMessage5, cancellationToken);
case FlightBooking.Intent.Greeting:
var messageText = stepContext.Options?.ToString() ?? "Gretings Mate!!!!!!😉😉😉I wink cus I wanna help you with your😃😃😃😃😃So.....Kindly tell me your travel deatails.";
var promptMessage = MessageFactory.Text(messageText, messageText, InputHints.ExpectingInput);
await stepContext.PromptAsync(nameof(TextPrompt), new PromptOptions { Prompt = promptMessage }, cancellationToken);
var promptMessage2 = "";
return await stepContext.ReplaceDialogAsync(InitialDialogId, promptMessage2, cancellationToken);
// Run the BookingDialog giving it whatever details we have from the LUIS call, it will fill out the remainder.
case FlightBooking.Intent.GetWeather:
// We haven't implemented the GetWeatherDialog so we just display a TODO message.
var getWeatherMessageText = "TODO: get weather flow here";
var getWeatherMessage = MessageFactory.Text(getWeatherMessageText, getWeatherMessageText, InputHints.IgnoringInput);
await stepContext.Context.SendActivityAsync(getWeatherMessage, cancellationToken);
break;
default:
// Catch all for unhandled intents
var didntUnderstandMessageText = $"Sorry, I didn't get that. Please try asking in a different way (intent was {luisResult.TopIntent().intent})";
var didntUnderstandMessage = MessageFactory.Text(didntUnderstandMessageText, didntUnderstandMessageText, InputHints.IgnoringInput);
await stepContext.Context.SendActivityAsync(didntUnderstandMessage, cancellationToken);
break;
}
return await stepContext.NextAsync(null, cancellationToken);
}
// Shows a warning if the requested From or To cities are recognized as entities but they are not in the Airport entity list.
// In some cases LUIS will recognize the From and To composite entities as a valid cities but the From and To Airport values
// will be empty if those entity values can't be mapped to a canonical item in the Airport.
private async Task<DialogTurnResult> OriginStepAsync(WaterfallStepContext stepContext, CancellationToken cancellationToken)
{
var bookingDetails = (BookingDetails)stepContext.Options;
bookingDetails.ConDestination = (string)stepContext.Result;
if (bookingDetails.Origin == null)
{
var messageText1 = stepContext.Options?.ToString() ?? "Wow 😍😍😍😍😍😍😍😍" + bookingDetails.Destination + " is a great place to explore.Kindly tell your Origin.";
var promptMessage1 = MessageFactory.Text(messageText1, messageText1, InputHints.ExpectingInput);
await stepContext.PromptAsync(nameof(TextPrompt), new PromptOptions { Prompt = promptMessage1 }, cancellationToken);
}
var promptMessage3 = "";
return await stepContext.ReplaceDialogAsync(InitialDialogId, promptMessage3, cancellationToken);
}
private async Task<DialogTurnResult> OriginConfirmAsync(WaterfallStepContext stepContext, CancellationToken cancellationToken)
{
string[] SplitOrigin;
string combined = "";
string collection = "";
string PConOrigin = "";
var bookingDetails = (BookingDetails)stepContext.Options;
bookingDetails.Origin = (string)stepContext.Result;
string PreOrigin = bookingDetails.Origin;
string ConOrigin = bookingDetails.ConOrigin;
try
{
if (PreOrigin.Length != 3)
{
var keyword = PreOrigin;
string[] strCity = File.ReadAllText("E:/Airports.txt").Split('$');
foreach (string str in strCity)
{
if (str.IndexOf(keyword, StringComparison.CurrentCultureIgnoreCase) >= 0)
{
combined += str + '$';
}
}
}
SplitOrigin = combined.Split("$");
foreach (var prepoll in SplitOrigin)
{
if (SplitOrigin.Length == 1)
{
ConOrigin = SplitOrigin[0];
ConOrigin = SplitOrigin[0].Split("[")[1].Replace("]", "");
}
else if (SplitOrigin.Length > 1)
{
string DestBody = File.ReadAllText("E:/DestBody.txt");
string strTemp = "";
collection = "";
foreach (string city in SplitOrigin)
{
if (city != "")
{
ConOrigin = city.Split("[")[1].Replace("]", "");
strTemp = DestBody.Replace("{ZZZ}", city);
strTemp = strTemp.Replace("{YYY}", ConOrigin);
collection += strTemp;
}
}
collection = collection.TrimEnd(',');
string DestTemplate = File.ReadAllText("E:/DestTemplate.txt");
DestTemplate = DestTemplate.Replace("{XXX}", collection);
var cardAttachment = new Attachment()
{
ContentType = "application/vnd.microsoft.card.adaptive",
Content = JsonConvert.DeserializeObject(DestTemplate.ToString()),
};
var opts = new PromptOptions
{
Prompt = new Activity
{
Attachments = new List<Attachment>() { cardAttachment },
Type = ActivityTypes.Message,
Text = "Kindly select any Combinations from below.", // You can comment this out if you don't want to display any text. Still works.
}
};
// Display a Text Prompt and wait for input
return await stepContext.PromptAsync(nameof(TextPrompt), opts);
}
}
}
catch (Exception ex) { }
return await stepContext.NextAsync(bookingDetails.ConOrigin, cancellationToken);
}
private async Task<DialogTurnResult> FinalStepAsync(WaterfallStepContext stepContext, CancellationToken cancellationToken)
{
// If the child dialog ("BookingDialog") was cancelled, the user failed to confirm or if the intent wasn't BookFlight
// the Result here will be null.
if (stepContext.Result is BookingDetails result)
{
// Now we have all the booking details call the booking service.
// If the call to the booking service was successful tell the user.
var timeProperty = new TimexProperty(result.TravelDate);
var travelDateMsg = timeProperty.ToNaturalLanguage(DateTime.Now);
var messageText = $"I have you booked to {result.Destination} from {result.Origin} on {travelDateMsg}";
var message = MessageFactory.Text(messageText, messageText, InputHints.IgnoringInput);
await stepContext.Context.SendActivityAsync(message, cancellationToken);
}
// Restart the main dialog with a different message the second time around
var promptMessage = "What else can I do for you?";
return await stepContext.ReplaceDialogAsync(InitialDialogId, promptMessage, cancellationToken);
}
}
}
After destination != null, bot doesn't go to bookingdetails.origin= null. If it is not possible please guide any other way to do it like different steps to get different values. I tried to do it but still, the same problem occurs.

C# bot V4 Text Prompt inside a waterfall dialog

I need to add a question 'Did this help?' after getting the response from QnA and take the feedback from user. If there is no response for this and if the next input is a completely new query, the flow should restart from bot.cs
I tried using a textprompt, but when tested in emulator, bot doesn't wait for user input after the prompt.
Bot.cs
public async Task OnTurnAsync(ITurnContext turnContext, CancellationToken cancellationToken = default(CancellationToken))
{
var activity = turnContext.Activity;
var dc = await _dialogs.CreateContextAsync(turnContext);
if (turnContext == null)
{
throw new ArgumentNullException(nameof(turnContext));
}
if (turnContext.Activity.Type == ActivityTypes.Message)
{
if (turnContext.Activity.Text != null)
{
var luisResults = await _services.LuisServices[LuisConfiguration].RecognizeAsync(dc.Context, cancellationToken);
var luisProperties = LuisEntities.FromLuisResults(luisResults);
await _luisEntitiesAccessor.SetAsync(turnContext, luisProperties);
var topScoringIntent = luisResults?.GetTopScoringIntent();
var topIntent = topScoringIntent.Value.intent;
switch (topIntent)
{
case NoneIntent:
await dc.BeginDialogAsync(QnADialog.Name);
break;
case GreetingsIntent:
await dc.BeginDialogAsync(QnAGreetingsDialog.Name);
break;
case CredentialsIntent:
await dc.BeginDialogAsync(CredentialsDialog.Name);
break;
case ContactusIntent:
await dc.BeginDialogAsync(FeedbackDialog.Name);
break;
case FeedbackIntent:
await dc.BeginDialogAsync(FeedbackDialog.Name);
break;
default:
await dc.Context.SendActivityAsync("I didn't understand what you just said to me.");
break;
}
}
else if (string.IsNullOrEmpty(turnContext.Activity.Text))
{
await HandleSubmitActionAsync(turnContext, userProfile);
}
}
else if (turnContext.Activity.Type == ActivityTypes.ConversationUpdate)
{
if (turnContext.Activity.MembersAdded != null)
{
await SendWelcomeMessageAsync(turnContext);
}
}
else if (turnContext.Activity.Type == ActivityTypes.Event)
{
await SendWelcomeMessageAsync(turnContext);
}
else
{
await turnContext.SendActivityAsync($"{turnContext.Activity.Type} event detected");
}
// Save the dialog state into the conversation state.
await ConversationState.SaveChangesAsync(turnContext, false, cancellationToken);
}
QnADialog.cs - dialog in which I want the prompt to work
public class QnADialog : ComponentDialog
{
public const int QnaNumResults = 1;
public const double QnaConfidenceThreshold = 0.5;
public const string QnaConfiguration = "QnAFaqSubscriptionKey";
private const string QnAFeedbackDialog = "qnaDialog";
public const string Name = "QnA";
public const string TextPrompt = "textPrompt";
private readonly BotServices _services;
private readonly IStatePropertyAccessor<UserProfile> _userProfileAccessor;
Action<string, string, bool, int, int> updateQna;
private int InvalidMessageCount = 0;
string Query = string.Empty;
List<int> qnaIdStorage;
UserProfile userProfile = new UserProfile();
public QnADialog(Action<string, string, bool, int, int> updateQna, bool isCollection, List<int> rotationTemStorage, BotServices services, UserProfile _userProfile, IStatePropertyAccessor<UserProfile> userProfileAccessor, int invalidMessageCount = 0, string dialogId = null)
: base(Name)
{
_services = services ?? throw new ArgumentNullException(nameof(services));
_userProfileAccessor = userProfileAccessor ?? throw new ArgumentNullException(nameof(userProfileAccessor));
userProfile = _userProfile;
this.updateQna = updateQna;
this.InvalidMessageCount = invalidMessageCount;
qnaIdStorage = rotationTemStorage;
var waterfallSteps = new WaterfallStep[]
{
BeginStepAsync,
FetchFAQResultStepAsync,
FeedbackStepAsync,
FeedbackResponseStepAsync,
};
AddDialog(new WaterfallDialog(QnAFeedbackDialog, waterfallSteps));
AddDialog(new TextPrompt("userFeed"));
}
public async Task<DialogTurnResult> BeginStepAsync(WaterfallStepContext stepContext, CancellationToken cancellationToken = default(CancellationToken))
{
var messageToForward = stepContext.Context.Activity;
UserProfile.previousQuestion = messageToForward.Text;
string[] supportList = { "HELP", "FEEDBACK", "SUPPORT", "ESCALATE", "AGENT" };
if (messageToForward.Text == null || messageToForward.Text.ToLower() == "no")
{
await stepContext.Context.SendActivityAsync("Sorry, I was not able to help you.");
return await stepContext.EndDialogAsync();
}
else if (messageToForward.Text == null || supportList.Any(x => x == messageToForward.Text.ToUpper()))
{
await stepContext.Context.SendActivityAsync("Please reach out to... ");
return await stepContext.EndDialogAsync();
}
else
{
return await stepContext.NextAsync();
}
}
private async Task<DialogTurnResult> FetchFAQResultStepAsync(WaterfallStepContext stepContext, CancellationToken cancellationToken)
{
var message = stepContext.Context.Activity;
var qnaResult = await FaqQnaMakerService.GetQnaResult(_services, stepContext, this.Query);
var qnaIdColl = GetQnaIdColl(this.Query, qnaResult);
int qnaPreviousId = 0;
int qnaNewId = 0;
if (qnaIdColl != null && qnaIdColl.Count > 1)
{
qnaIdColl = qnaIdColl.Distinct().OrderBy(x => x).ToList();
//Compare the previous Qnaid collection and existing collection , if it is matching produce the result.
var matchItem = qnaIdColl.Intersect(qnaIdStorage);
if (matchItem.Count() == 0)
{
//If there is no previous collection Qna id then take the first item from the existing Qna collection
qnaNewId = qnaIdColl.FirstOrDefault();
}
else
{
//If there any previous Qnaid that contain in the existing collection then pick the next value and generate a new qna result.
qnaPreviousId = matchItem.FirstOrDefault();
qnaNewId = GetNextRotationKey(qnaIdColl, qnaPreviousId);
}
//Create a new response based on selected new qna id.
qnaResult = new[] { qnaResult.Where(x => x.Id == qnaNewId).Single() };
}
if (qnaResult.First().Answer.Length > 0)
{
if (qnaResult.First().Score > 0)
{
updateQna(this.Query, qnaResult.First().Answer, false, qnaPreviousId, qnaNewId);
InvalidMessageCount = 0;
var QuestionCollection = TextFormatter.FormattedQuestionColl(qnaResult.First().Answer);
if (QuestionCollection != null)
{
userProfile.IsAswerCollection = true;
updateQna(this.Query, qnaResult.First().Answer, true, qnaPreviousId, qnaNewId);
var replyMessage = stepContext.Context.Activity.CreateReply();
replyMessage.Attachments = new List<Attachment>() { AllAdaptiveCard.QnaAttachment(new Tuple<string, string[]>(QuestionCollection.Item2, QuestionCollection.Item3)) };
if (!string.IsNullOrEmpty(QuestionCollection.Item1))
{
await stepContext.Context.SendActivityAsync(QuestionCollection.Item1);
}
await stepContext.Context.SendActivityAsync(replyMessage);
return await stepContext.EndDialogAsync();
}
else
{
await stepContext.Context.SendActivityAsync(qnaResult.First().Answer);
}
}
else
{
InvalidMessageCount++;
return await stepContext.ContinueDialogAsync();
}
}
return await stepContext.NextAsync();
}
private async Task<DialogTurnResult> FeedbackStepAsync(WaterfallStepContext stepContext, CancellationToken cancellationToken)
{
return await stepContext.PromptAsync("userFeed", new PromptOptions
{
Prompt = stepContext.Context.Activity.CreateReply("Did this help?")
});
}
private async Task<DialogTurnResult> FeedbackResponseStepAsync(WaterfallStepContext stepContext, CancellationToken cancellationToken)
{
var message = stepContext.Context.Activity;
var mesgActivity = message as Activity;
string var = userProfile.qnaData;
var qnaResultModel = new { InvalidMessageCount = 0, originalQueryText = string.Empty };
NeedMoreInformation needmoreInfo = NeedMoreInformation.NotSelected;
if (message != null && message.Text == null && message.Value != null)
{
dynamic value = mesgActivity.Value.ToString();
UserReply response = JsonConvert.DeserializeObject<UserReply>(value);
if (!string.IsNullOrEmpty(response.Reply))
{
mesgActivity.Text = response.Reply;
}
}
//This if condition work only the user reply back to the question "Did this help?"
if (userProfile.needMoreInformation == true && message?.Text?.ToLower() != "yes" && message?.Text?.ToLower() != "no")
{
//The response message pass to LUIS service to understand the intention of the conversation is “yes” or “no”
bool? moreInformationYes = await LUISService.GetResultAESChatBotYesNo(message?.Text);
if (moreInformationYes != null && moreInformationYes == true)
{
//Once the LUIS understand the conversation change the original message to yes.
message.Text = "yes";
//needmoreInfo = NeedMoreInformation.Yes;
}
else if (moreInformationYes != null && moreInformationYes == false)
{
////Once the LUIS understand the conversation change the original message to no.
message.Text = "no";
needmoreInfo = NeedMoreInformation.No;
}
else
{
needmoreInfo = NeedMoreInformation.None;
}
}
if (userProfile.needMoreInformation == true && message?.Text?.ToLower() == "yes")
{
userProfile.qnaInvalidMessageCount = 0;
userProfile.needMoreInformation = false;
dynamic value = stepContext.Context.Activity.Value;
var output = JsonConvert.DeserializeObject<UserReply>(stepContext.Context.Activity.Value.ToString());
if (userProfile.feedbackCard == false)
{
var replyMessage = stepContext.Context.Activity.CreateReply();
replyMessage.Attachments = new List<Attachment>() { AllAdaptiveCard.FeedbackAdapativecard() };
await stepContext.Context.SendActivityAsync(replyMessage);
}
if (output.Reply != "yes")
{
await AdaptiveCardReplyAsync(_services, stepContext, userProfile);
}
}
else if (userProfile.needMoreInformation == true && message?.Text?.ToLower() == "no")
{
userProfile.qnaInvalidMessageCount = 0;
userProfile.needMoreInformation = false;
dynamic value = stepContext.Context.Activity.Value;
if (value.Type == "GetMoreContent")
{
await AdaptiveCardGetMoreContent(_services, stepContext, userProfile);
}
else if (value.Type == "GetHelpSubmit")
{
await AdaptiveCardReplyAsync(_services, stepContext, userProfile);
}
else if (userProfile.getMoreContentCard == false)
{
var replyMessage = stepContext.Context.Activity.CreateReply();
replyMessage.Attachments = new List<Attachment>() { AllAdaptiveCard.GetMoreContent() };
await stepContext.Context.SendActivityAsync(replyMessage);
}
// context.Wait(AdaptiveCardGetMoreContent);
}
else
{
await stepContext.BeginDialogAsync(nameof(Bot.cs));
}
return await stepContext.EndDialogAsync();
}
}
After this prompt it should go to the next step as added in the waterfall steps but it does not. Any possible suggestions/help would be greatly appreciated. Thanks in advance!

Without seeing the code for your other steps inside the Waterfall such as BeginStepAsync and FetchFAQResultStepAsync it is difficult to give you an exact answer for your scenario.
How I would suggest you accomplish this is through the use of a message with suggested actions underneath this message, once either of this actions is clicked both options will disappear, thus removing the potential for multiple submissions by the same user for the same answer reply.
You have a couple of options here:
1) Use this dated sample that uses v3.9.0 of the Microsoft.Bot.Builder NuGet package, the meat of which is in the QnADialog and FeedbackDialog classes.
The important part is that the QnADialog implements QnAMakerDialog.
2) Right after where you send the reply to the user with the answer (inside FetchFAQResultsStepAsync I assume) you could add the following code:
var feedback = ((Activity)context.Activity).CreateReply("Did you find what you need?");
feedback.SuggestedActions = new SuggestedActions()
{
Actions = new List<CardAction>()
{
new CardAction(){ Title = "Yes", Type=ActionTypes.PostBack, Value=$"yes-positive-feedback" },
new CardAction(){ Title = "No", Type=ActionTypes.PostBack, Value=$"no-negative-feedback" }
}
};
await context.PostAsync(feedback);
EDIT
Thank you for providing the full code for your QnADialog class, unfortunately I cannot run it locally because the implementations for methods such as GetQnaIdColl, GetNextRotationKey, TextFormatter.FormattedQuestionColl among other methods and classes that you call but haven't provided. Your code for prompting a user for a response looks right but it sounds like you're not even getting the feedback prompt to show, or you're getting the feedback prompt to show but you get stuck on there - can you confirm which it is? Have you tried stepping through the code to see which path it takes?
Another suggestion would be to separate out your QnA step and Feedback steps into separate Dialogs, I have proved and example feedback dialog below.
using Microsoft.Bot.Builder;
using Microsoft.Bot.Builder.Dialogs;
using System.Threading;
using System.Threading.Tasks;
namespace ChatBot.VirtualAssistant.Dialogs
{
public class RateAnswerDialog : ComponentDialog
{
public RateAnswerDialog()
: base(nameof(RateAnswerDialog))
{
InitialDialogId = nameof(RateAnswerDialog);
var askToRate = new WaterfallStep[]
{
AskRating,
FinishDialog
};
AddDialog(new TextPrompt(nameof(TextPrompt)));
AddDialog(new WaterfallDialog(InitialDialogId, askToRate));
}
private async Task<DialogTurnResult> AskRating(WaterfallStepContext sc, CancellationToken cancellationToken)
{
PromptOptions promptOptions = new PromptOptions
{
Prompt = MessageFactory.Text("Was this helpful?")
};
return await sc.PromptAsync(nameof(TextPrompt), promptOptions);
}
private async Task<DialogTurnResult> FinishDialog(WaterfallStepContext sc, CancellationToken cancellationToken)
{
return await sc.EndDialogAsync(sc);
}
protected override async Task<DialogTurnResult> EndComponentAsync(DialogContext outerDc, object context, CancellationToken cancellationToken)
{
var waterfallContext = (WaterfallStepContext)context;
var userResponse = ((string)waterfallContext.Result).ToLowerInvariant();
if (userResponse == "yes")
{
await waterfallContext.Context.SendActivityAsync("Thank you for your feedback");
}
else if (userResponse == "no")
{
await waterfallContext.Context.SendActivityAsync("Sorry I couldn't help you");
}
else
{
await waterfallContext.Context.SendActivityAsync("The valid answers are 'yes' or 'no'");
// TODO reprompt if required
}
return await outerDc.EndDialogAsync();
}
}
}

Bot (V4) shows inconsistent results in diff channel for basic choiceprompt

I am getting inconsistent result for a basic choice prompt in Bot using V4 in different channel. Also when i enter invalid options, it sometime appends the option list in some channle. not sure, what i am doing wrong.
e.g in Emulator
it shows like this which is perfect most of the time
e.g when i publish to azure web app bot, in test in web chat. it does not show choice in boxes but show as suggestion list and also appends the list of options after i enter incorrect option.
see in portal Web chat
e.g in Microsoft Teams, it does not show choice in boxes but shows as suggestion list and also appends the list of options after i enter incorrect option.
see here in Microsoft Teams
My code is like below
public MytestBotRootDialog()
: base(nameof(PowerBICSSRootDialog))
{
this.rootChoices = new List<Choice>();
this.rootChoices.Add(new Choice { Value = "Service"});
this.rootChoices.Add(new Choice { Value = "Desktop"});
this.rootChoices.Add(new Choice { Value = "Other"});
var waterfallSteps = new WaterfallStep[]
{
PromptForRootChoicesAsync,
RouteToSpecificDialogAsync,
RepeatRootChoiceAsync
};
AddDialog(new WaterfallDialog(rootdialog, waterfallSteps));
AddDialog(new ChoicePrompt(rootchoicesprompt));
AddDialog(new ContentPackRootDialog());
}
private async Task<DialogTurnResult> PromptForRootChoicesAsync(WaterfallStepContext stepContext, CancellationToken cancellationToken)
{
var opts = new PromptOptions
{
Prompt = MessageFactory.Text("Select the Area"),
Choices = rootChoices,
RetryPrompt = MessageFactory.Text("Please enter valid Area"),
};
return await stepContext.PromptAsync(rootchoicesprompt, opts, cancellationToken);
}
private async Task<DialogTurnResult> RouteToSpecificDialogAsync(WaterfallStepContext stepContext, CancellationToken cancellationToken)
{
var selectedchoice = stepContext.Result as FoundChoice;
var result = selectedchoice.Value.ToLowerInvariant();
if (selectedchoice.Index == 0 || result.Contains("service"))
{
var context = stepContext.Context;
await context.SendActivityAsync($"You Selected Service");
return await stepContext.NextAsync();
}
else if (selectedchoice.Index == 1 || result.Contains("desktop"))
{
var context = stepContext.Context;
await context.SendActivityAsync($"You Selected Dekstop");
return await stepContext.NextAsync();
}
else if (selectedchoice.Index == 2 || result.Contains("other"))
{
return await stepContext.BeginDialogAsync(nameof(ContentPackRootDialog));
}
else
return await stepContext.NextAsync();
}
private async Task<DialogTurnResult> RepeatRootChoiceAsync(WaterfallStepContext stepContext, CancellationToken cancellationToken)
{
return await stepContext.ReplaceDialogAsync(rootdialog, null, cancellationToken);
}